SWISCO - The Replacement Hardware Authority

Philips window parts

A home owner from USA says:
We need a part for our Philips window. I am not familiar with the terms stirrup or bobbin being applied to window parts so I need some help.
The number 30B is on the side of the metal piece that the cord runs through in the first photo. The metal piece is 30" long and 1/2" by 1/2". There are also the letters BSI a short distance from the 30B.
The second photo shows the broken part.
The third photo shows the spring.
Please let us know what part we need to order
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Can I see a few pictures of the balance removed from the window? Seeing just the spring doesn't help so much, I'm afraid. We will need to see the bottom of the balance channel, as well as whatever shoe it attaches to. Thanks!
A home owner from Micco, FL says:
Hi Tom,
Where is the bottom of the balance channel and the shoe located on the window?
Profile picture of Tom
Tom from SWISCO responded:
I'm a not sure I understand your question. I need to see the bottom of the balance you want to replace. We will need you to remove the balance from the window and take pictures of it separately. It may also be attached to a shoe, so if it is we need to see that removed, as well.
A home owner from Micco, FL says:
Hi Tom,

Here are pictures of the bottom end of the track. Hope this helps you.

Jim
User submitted a photo of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Perfect! This looks like our Series 795 balance. However, your shoe is more narrow than the shoe that comes with it. I also recommend our 15-194 pivot shoe. This is only 1" wide. You can just pop off the shoe that comes with the Series 795 and pop on the smaller 15-194! Let me know what you think.
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