Phillips Window Channel Balances

A home owner from USA says:
September 25, 2014
We need a part for our Philips window. I am not familiar with the terms stirrup or bobbin being applied to window parts so I need some help.
The number 30B is on the side of the metal piece that the cord runs through in the first photo. The metal piece is 30" long and 1/2" by 1/2". There are also the letters BSI a short distance from the 30B.
The second photo shows the broken part.
The third photo shows the spring.
Please let us know what part we need to order
User submitted photos of a window balance.
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Tom from SWISCO responded:
September 26, 2014
Can I see a few pictures of the balance removed from the window? Seeing just the spring doesn't help so much, I'm afraid. We will need to see the bottom of the balance channel, as well as whatever shoe it attaches to. Thanks!
A home owner from Micco, FL says:
September 26, 2014
Hi Tom,
Where is the bottom of the balance channel and the shoe located on the window?
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Tom from SWISCO responded:
September 26, 2014
I'm a not sure I understand your question. I need to see the bottom of the balance you want to replace. We will need you to remove the balance from the window and take pictures of it separately. It may also be attached to a shoe, so if it is we need to see that removed, as well.
A home owner from Micco, FL says:
September 29, 2014
Hi Tom,

Here are pictures of the bottom end of the track. Hope this helps you.

Jim
User submitted a photo of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
September 29, 2014

Perfect! This looks like our Series 795 balance. However, your shoe is more narrow than the shoe that comes with it. I also recommend our 15-194 pivot shoe. This is only 1" wide. You can just pop off the shoe that comes with the Series 795 and pop on the smaller 15-194! We have a blog article here that goes into more detail about how to replace and adapt these particular balances. Let me know what you think.
A handy person from Havelock nc says:
June 3, 2023
I have a Phillips window that is broken on the bottom left side. The vinyl is cracked and the latch bar/pin is missing. Can the window be repaired or repaced and where can I order the parts? 34`` x 29-1/2`` Thanks,
Matt
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Tom from SWISCO responded:
June 6, 2023

Hello, Matt. Based on the damage I see here, you will need an all new sash. The bad news is that this isn't something we can help with. I recommend contacting a window dealer in your area to see if they sell the type you need.
1" T-Lock Balance Shoe, Closed Cam
1" T-Lock Balance Shoe, Closed Cam
15-194
$2.05
How to Install a T-Lock Shoe on a Channel Balance
How to Install a T-Lock Shoe on a Channel Balance
VIDEO
WATCH >
How to Convert a Crossbow Balance to a Channel Balance
How to Convert a Crossbow Balance to a Channel Balance
VIDEO
WATCH >
Modifying the Series 795 Balance
Modifying the Series 795 Balance
GUIDE
READ >
Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
GUIDE
READ >
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