SWISCO - The Replacement Hardware Authority

Pivot Bar, 3" Need Pivot Shoes

A home owner from Lubbock, TX says:
I recently bought the Pivot Bar, 3" Product Code: 26-068. I also bought the Product Code:15-045 : Pivot Shoe, 3/8" Thick. The two do not fit together. The inside piece that the pivot bar is supposed to fit into is just a little too small. I would like to keep the piovt bar 3" and find another pivot shoe to replace the others with. What will fit on the 3" pivot bar that will also be the same dimensions as the 3/8" Thick pivot shoe?
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Dave from SWISCO responded:
Look at our 15-212 pivot shoe to see if that is could be what you're looking for. If you're not sure, please send us some photos of your original pivot shoe with dimensions and we can try to find something else.
A home owner from Lubbock, TX says:
My only concern would be that it is 3/16 taller than the original one. Do you think that would make a difference? Otherwise it looks correct? I can't take pictures at this time, but I will try to get them in here soon.
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Tom from SWISCO responded:
The height of a pivot shoe shouldn't affect its operation. There is plenty of room in the window track. The most important measurements are the width and thickness.
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