Pivot Lock Shoe

A quick learner from Franklin, TN says:
November 6, 2016
Recently bought five(5) catalog 15-208 shoes. After installing one, concluded 9/16" is too thick. Saw a catalog 15-105 that looks similar but is only 17/32" thick. The 15-208 looks identical to the existing shoes by is too thick. I would like to return the 15-208's and purchase twelve(12) of the correct ones. Thank you.

Troy
User submitted photos of a pivot shoe.
A quick learner from Franklin, TN says:
November 8, 2016
Metal cams are broken in the shoes. How do you replace these?
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Paul from SWISCO responded:
November 10, 2016
Thanks for posting. I'm sorry you're having problems with 15-208 pivot shoe. From your photos, the 15-105 does look like a good match, but we only have it 9/16" thick. The 15-105 likely won't work with your window. I don't think you could swap out the center cam, either. This requires pulling off the blue back plate, but I think that will likely break the locking forks. I can't be sure. I am sorry we cannot offer a better match.
Pivot Shoe, 17/32" Thick
Pivot Shoe, 17/32" Thick
15-105
$5.97
Pivot Lock Shoe, 9/16" Thick
Pivot Lock Shoe, 9/16" Thick
15-208
$3.57
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