SWISCO - The Replacement Hardware Authority

Pivot Shoe "slots"

A landlord from Massachusetts says:
I notices three "slots" in the pivot shoe at my house, and the video shows the same. My balance was slotted in the middle one, but at approximately 1:35 of the video, the balance is inserted into the right slot. When do you use one over the other? The film makes no mention of this.
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Tom from SWISCO responded:
It doesn't really matter which one you use, as long as it's either the right or left slot.
A landlord from Massachusetts says:
UH OH. Every window I have looked at has it slotted in the middle. Will this result in the pivot shoe breaking? Do I need to change them all? You should mention this in the video.
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Tom from SWISCO responded:
I don't think it will cause your pivot shoes to break, no. We just think that the balance fits more comfortably from either the right or left side.
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