Pivot Window Support

A quick learner from Charlotte NC says:
May 18, 2017
Need some help, my pivot window will not stay up. It looks like I have a couple of broken plastic parts that the spirals latch onto. Can you review and let me know if the pictures are good enough to establish what parts they are.
User submitted photos of a pivot shoe.
Profile picture of Tom
Tom from SWISCO responded:
May 25, 2017
Based on your photos, it appears that your width may be the standard 1-1/4" wide. Depending on the thickness, you may want to go with either our 15-178 or 15-188 pivot lock shoe. Take a look at both of these and let us know if either of these could work for you.
Spiral Balance Charging Tool for Tilt Windows
Spiral Balance Charging Tool for Tilt Windows
75-006
$9.97
Pivot Lock Shoe, 1/2" Thick, Blue Break
Pivot Lock Shoe, 1/2" Thick, Blue Break
15-188
$3.70
Pivot Lock Shoe, Brown Brake Pad
Pivot Lock Shoe, Brown Brake Pad
15-178
$3.70
How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
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How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
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How to remove window pivot shoes
How to remove window pivot shoes
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Anatomy of a tilt window
Anatomy of a tilt window
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How to replace a tilt-window channel balance.
How to replace a tilt-window channel balance.
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How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
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