Paul from SWISCO responded:
June 26, 2012
Thanks for posting, Joel! Do the coil springs also need to be replaced? If so, could you please tell me the numbers stamped on them?
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Paul from SWISCO responded:
June 27, 2012
Thanks, Joel! Please let us know at your earliest convenience.
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Paul from SWISCO responded:
June 28, 2012
The pin you reference is what's known as a pivot bar. If you can, please provide a picture of your pivot bar, in addition to dimensions of the installation hole locations. I would be more than happy to identify what you need with that information!
In the meantime, I am still working on this balance system. This particular system is only available fully assembled, you see, so I will need to know the weight of your window sash. Please remove it from the frame of your window and place it on a scale to get as accurate a weight as you can, in pounds. The double spring coil balances like you have are available in 10 different strengths, ranging anywhere from the ability to carry a sash weight of 19 through 36 pounds, and more. Once I have the sash weight, we can work from there. |
Paul from SWISCO responded:
June 29, 2012
Thanks Joel! I look forward to helping you.
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Paul from SWISCO responded:
July 3, 2012
Thanks for getting back to us, Joel. I'm having a bit of trouble identifying these. Can we see an undamaged pin? If they're all broken, can I see two halves put together as closely as possible? Can you also give me the dimensions of the pin?
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Paul from SWISCO responded:
July 12, 2012
Thanks, Joel! That is exactly what we needed. I think I may have a few suggestions, but I'm having a little trouble figuring out the dimensions of this bar. Based on your image, it looks like it's just under 3", but I can't see what the exact length is. Can you confirm? Can you also give me the distance between the screw hole centers to the head of the pivot pin? Hopefully this is the last bit of information that we need!
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Paul from SWISCO responded:
July 13, 2012
This looks somewhat similar to our 26-398 Round End Pivot Bar. Does that look like it may work?
As for your balances, we will soon have a possible replacement up for you to view. |
Paul from SWISCO responded:
July 16, 2012
Let us know how it works. Make sure to compare its dimensions to your own hardware!
As for the balances, please see our new Series 140 Quick Tilt Balances. |