SWISCO - The Replacement Hardware Authority

Pivot shoe replacement help

A quick learner from Bloomington, IN says:
Hi Tom,
I hope you can help me with the few info I am giving you. I replaced the spiral of my windows(75-006 : Spiral Balance Charging Tool for Tilt Windows) everything was working fine until I reopen the windows; the shoes broke. They couldn't resist such pressure.
I ordered 15-045 : Pivot Shoe, 3/8" Thick but I am not sure if that is the correct one.
Could you help me please to find the correct one? I am attaching a picture of the shoe in the window and a sketch with approx. dimensions.

Thank you
Olga L
User submitted photos of a pivot shoe.
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting, Olga.

Have you taken a look at the 15-173 Pivot Shoe? What do you think?
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)