SWISCO - The Replacement Hardware Authority

Pivot shoes

A home owner from Fort Lee , NJ says:
I need to replace a lot of pivot lock shoes in my apartment windows. They are all broken. I am not exactly sure which ones I have. I just know that the size is close to an inch and that the spiral balance has a green tip. I am looking at your 15-187 . Please tell me if I am looking in the right direction. Also, I need couple of spiral balances. Mine looks exactly like Product Code: S900-22 but has a green tip. Is that ok? Please let me know.
Profile picture of Paul
Paul from SWISCO responded:
The Series 900 spiral balance and our 15-187 shoe do not go together. Could I see a few pictures of your pivot shoe? I will also need to know its thickness and width. Those are the two most important dimensions. Thanks!
A quick learner from Fort Lee, NJ says:
I have a 22 inch spiral balance, it is a little bent but I am 90% sure it is 3/8.

I measured the shoe (please see pictures). It is 1 1/4 of an inch wide and is 5/8 think.

Also, my window is set up for 2 spiral balances per each side.

User submitted photos of a pivot shoe.
Profile picture of Paul
Paul from SWISCO responded:
Ah, I see. Looks like you have a Thermal Guard window. This old pivot shoe has been improved, and newer models use our 15-070. Check that out and see what you think.

I'm actually surprised they used an S900-22" balance. Are all the windows you have using 3/8" balances? Also, what is the color of the nylon bearing at the end of the tube?
A quick learner from Fort Lee says:
Thank you! 15-070 looks great.

I am not 100% sure it is 3/8". The balance is bent so it makes it very hard to measure. The color is green. Please let me know your thoughts.

Profile picture of Paul
Paul from SWISCO responded:
Best way to determine that is to measure the diameter of the outer metal tube. If it is 3/8", then you have our Series 900 spiral balance. If it is 5/8" or 9/16", it is our Series 600 instead.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)