SWISCO - The Replacement Hardware Authority

Please send parts correct because you sent me the wrong ones

A home owner says:
Hello please send the following:

Window Dyad Crank 5" part number 30665. Please send me a complete set with screws and handles included.

Also I need a roto multipint lock that is longer than 29mm fork, please review difference, you will see in the first pic, the one you sent us has a smaller fork, also the old one I need has a different shape.
User submitted photos of a window operator.
Profile picture of Dave
Dave from SWISCO responded:
The white retangular lock you show in your photo is no longer available, unfortunately. The newer style is our 38-139, and it has the longer 37MM fork. Would this work for you? Carefully look over our pictures and dimensions to see what you think. You can find them all on the 38-139 store page. The screws we recommend to attach it to the window are the 33-096.

As for the operator, we have the 39-188 with the 5" arm. That looks close. However, it does not have the mounting hole tab at the bottom of the base. I don't think that style is made anymore, though I'm not sure how it will affect the installation, if at all. Some handles you can use for this operator are our 39-114L or the fold down type, 39-205.

Pricing can be found on each part's respective store page, whose links I've provided in this post. All orders can be placed directly on our site.
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