Paul from SWISCO responded:
August 3, 2016
I'm afraid the markings you gave us don't narrow down the list of possibilities. It could be our 26-176 and 26-177, but I'm not sure. Carefully compare our pictures and measurements to your own hardware and see if they match. If they don't, I will need to see a picture of one of your latches. I will also need detailed measurements. You can use our latches for reference on what measurements are most important.
|
Paul from SWISCO responded:
August 3, 2016
Ah, I see. Thanks for clarifying. There might be a metallic AAMA sticker somewhere on the inside frame of the window. If you can show me a picture of that I might be able to determine who made it.
|
Tom from SWISCO responded:
August 11, 2016
You should not have to remove any screw to get the sash out of the frame. The screw you show is meant to hold the pivot bar in place, which will not really help you remove the sash. Watch the video below to see how we do it.
|
Tom from SWISCO responded:
August 16, 2016
I'm afraid we don't sell replacement sashes. If the pane is broken, you could contact a local glass shop and have them replace the glass.
|
Paul from SWISCO responded:
August 22, 2016
Yes, as time goes by the grease seeps from the constant use of the balance spiral going in and out of the tube. If the window still operators fine, then just wipe off the excess grease; if not, you should consider replacing the balance.
|