SWISCO - The Replacement Hardware Authority

Purchase of tilt window replacement pivot lock shoes

A home owner from USA says:
I have a Certainteed double hung window where the device that hold the window in the up position has failed. Can you let me know what information I need to order a replacement device?
User submitted image of their window hardware.
Profile picture of Paul
Paul from SWISCO responded:
Hello! I believe you have a very old Certainteed tilt window shoe. They have replaced this style with the 15-155. Check it out and let me know what you think. The coil springs used with this shoe are our Series 170 balances.
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