SWISCO - The Replacement Hardware Authority

Recommended sash bracket

A home owner from Vineyard Haven, MA says:
I just recieved 39-070 lever lock operator from swisco, truth part 3008. Your catalog recommended the 39-170 sash bracket with the number '2008' stamped in it. I cannot see how it will work for this lever-lock, and I don't see another bracket in the catalog that looks like it will.
Big problem for me. Please advise immediately.
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Donna from SWISCO responded:
First reinstall the 39-070 operator and the two 39-170 brackets and then follow these 3 steps:
See image 1, unlock bracket opening on operator
See image 2, insert operator onto the bracket
See image 3, lock in the bracket
Diagram of how to install the bracket on the 39-070 operator arm.
Please note, these are replacement parts, not recommended for new application.
If the brackets or operator do not match up to the original hardware, please reply to this discussion with detailed photos and measurements for us to research the proper replacement parts for you.
A home owner from Vineyard Haven, MA says:
Thanks for the quick response. I didn't realize that operator needs two brackets.
So I need two more of the 39-170 brackets.
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