Paul from SWISCO responded:
July 14, 2017
You will first need to remove the door and place it on a stable surface. Then, with needle nose pliers, work out the hooks from the slots where they are installed. I'm afraid it isn't easy, but with a little patience and elbow grease you should be able to get it done.
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Paul, How does one get these "arrow-head" snap-in guides out of their track? Your first sentence states on must remove the door. How?
I have no idea, as these arrow heads prevent the door from being lifted, so the upper, hanging rollers cannot be dislodged.
Thank you,
Rick
Paul from SWISCO responded:
May 4, 2020
Hey, Rick. To remove the doors, it is helpful two have two people. Have the person hold on to the door while the other person slides a putty knife across the track to push the hook in on the 23-215 bottom door guide. At the same time, the person holding the door raises it. That should do it for you. |