Dave Sr. from SWISCO responded:
August 30, 2011
You're right, on the Andersen double-hung windows there is a top plastic cover piece that covers the balance box.
First, lower the top sash to expose the screws that hold the cover in place. Remove the screws. After the screws are removed you will have to bend down from the middle of the cover and slip it out on one of the sides. Now, to remove the nylon string pin on the one side of the sash, you will have to remove the left hand side jamb liner. Only remove the bottom half, which is also held in with screws. |
Tom from SWISCO responded:
February 10, 2012
Thank you for your patience.
Take a look at our new tutorial video on replacing an Andersen Window Balance: Removing the top jambliner wasn't too difficult of a task. You're right, it would be nice to be able to lubricate the balances without doing it, but I think if you try to remove the top jambliner you'll notice it isn't too difficult. Just make sure you have a few screwdrivers handy. |