Tom from SWISCO responded:
January 6, 2017
Thanks for posting. We should be able to help you replace this balance, but we need to see a clear picture of the nylon caps on either end of the metal channel. To this end, we have to see it out of the window. See the video below for more information.
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Paul from SWISCO responded:
January 18, 2017
Through extensive research, I have come up with the manufacturer of your window: Yale Ogron. Unfortunately, they are no longer in business, but we carry some of the parts as shown in your photos, See our 18-168 top sash guide, 16-028 window stop, 90-293 window lock, and the Series 351 balance system. Look over this hardware and see what you think.
In order to determine the proper size for the balance, we will need to know the height of the visible glass, the total height of the sash itself, and finally the weight of the sash. |
Paul from SWISCO responded:
January 23, 2017
Sure, I made a list of items you can consider on the right side of this page. However keep in mind you only need to replace what's broken. There's no reason you can't reuse hardware if it's still in working condition.
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Paul from SWISCO responded:
May 12, 2017
Taking an educated guess, I would recommend our S377-24 balance with a 2350 option. This is for sashes weighing 24 through 27 pounds. I cannot guarantee this will work, but based on the information you've gathered for us I think this may be a good option to consider.
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Paul from SWISCO responded:
December 8, 2017
Unfortunately, the balance manufacturer doesn't make this channel balance with a depth less than 5/8". If I read you correctly, when you put one side of the sash over the balance channel just above the bottom shoe and swing it over to the other side, the sash doesn't clear the channel. If so, I think you might want to call a window repairman to see why. There may be a problem with how the window frame has settled.
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