A quick learner from San Diego says:
September 15, 2009
I am trying to replace the broken rollers in my patio screen doors. I took the screen door of its track, no problem. It uses your 84-101 rollers I lowered the rollers with the adjustment screw all the way, and then, With a lot of effort and with pliers, I yanked the old roller bracket from the two prongs inside the bottom rail of the door. Now I cannot get the replacement roller bracket onto the prongs. There must be a trick to getting the rollers out of and into of their location in the bottom and top rails. It looks like they might snap into place, but they won't. Would greatly appreciate any hint how to do this. Walter F.
Dave from SWISCO responded:
September 16, 2009
It is tricky to install new rollers. First, back off the adjustment screw. Next, hold the wheel in one hand (maybe use long nose pliers). The trick is to spread the wheel housing where the holes are and get it up over the pins on the corner. I do this by placing the blade of a small screw driver into the wheel housing to spread the holes. Next, you must get the wheel into the roller cut out in the door and get it up over the pins on the corner because the pins are tapered on the top side of the corner. Then pull the wheel housing down making sure the holes attach to the corner pins. Remember always use safety glasses when performing this type of repair.