SWISCO - The Replacement Hardware Authority

Replacement Channel Balancers

A quick learner from Hoffman Estates, IL says:
I need to order channel balancers and the plastic stop channels for my windows. See images attached
User submitted photos of a window balance.
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Tom from SWISCO responded:
Thanks for posting. Before I can confirm what Series channel balance you have, I'll have to figure out what your bottom shoe is. Please look at the measurements for our 15-001 and 15-002 bottom shoes and note their depths. As you can see, they are 1-1/8" deep and 1" deep, respectively. Which measurement more closely resembles your own shoe?

Also, it looks like your top attachment has wings. With a winged top attachment and a non-winged bottom attachment, this balance will have to be custom made.

Please also tell me the length of the metal channel. Do not include the plastic attachments in this measurement.

Finally, are there any stamps or markings printed on your metal channel? If so, what does it read? This will help us determine what your option will be.
A quick learner says:
I need the complete channel balancer, since the rope has broken, not just the shoes. the letter "c" then space, then number "2730" is stamped on the steel channel balancer
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Tom from SWISCO responded:
Thank you for the additional information. I know that you need the whole balance, don't worry! But in order to get you the right balance, I need to figure out what shoe that is. Now, I can't really tell what its dimensions are based on these pictures. Please compare its dimensions to our 15-001 and our 15-002 and tell me which one is closer.
A quick learner says:
The shoe measurement is 1 1/8". The other shoe does have wings. The length of the metal is 28". Width is 9/16" and depth is 5/8". There are markings of " c 2730" on the metal.
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Tom from SWISCO responded:
Thank you. That should be all the info we need. The balance you need is the S395-28 with the 2730 option.
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