SWISCO - The Replacement Hardware Authority

Replacement Channel Balances

A handy person from Marlton, NJ says:

I have four large Rollyson windows which need their channel balances replaced. The balance markings on one channel balance are "36 4 AN CALDWELL" and the metal measures 37 inches in length. From the pictures they match either Series 380 or Series 385. Which one do you recommend I should order? Also, will the top sash guides 18-123 and 18-124 work with these channel balances? Thank you.

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Mike from SWISCO responded:
Before we begin with balance Series and sash guide recommendations, we will need to see photos of your existing balance and balance attachments.

The specific shoe combination will be what determines the balance Series.

Please upload a few photos of your balance so we can take a look.
A handy person from Marlton, NJ says:
Mike, Here are some pictures as requested. Thank you.
User submitted photo of channel balance.
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Mike from SWISCO responded:
It appears you'll be able to use the S380-37 Channel Balance (stamp 3640) as a replacement.
A handy person from Marlton, NJ says:
Mike, Thank you for your help. My channel balances and top sash guides arrived in record time. I installed them amd all four windows now function properly. The price was right too.
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Mike from SWISCO responded:
Glad to hear everything worked out well for you.
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