Replacement foot

A home owner from Inman, SC says:
July 11, 2016
I ordered 13 of item 26-366. The attached picture shows the original part which is not rectangular and will not fit in the s795 - 28 balance that I ordered. The replacement pivot bar is too short and allows the balance to slide off the foot. Please consider alternatives for the pivot bar and advise.
User submitted a photo of a pivot bar.
Profile picture of Tom
Tom from SWISCO responded:
July 14, 2016
This one is a bit weird. I'm afraid we don't have any pivot bars like the 26-366 with an alternate pin shape. See our 26-318 instead, though. Could you install this on the bottom of your sash in some way?
Vinyl Window Sash Pivot Bar
Vinyl Window Sash Pivot Bar
26-366
$3.77
28" Series 795 Channel Balance
28" Series 795 Channel Balance
S795-28
$13.61
Pivot Bar, 2-1/2"
Pivot Bar, 2-1/2"
26-318
$2.15
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