SWISCO - The Replacement Hardware Authority

Replacement of pivot shoe cam

A quick learner from USA says:
I have tilt windows that have a spiral balance. The metal cam of the pivot shoe broke. Is it possible to replace just the cam? If so, how is that done? Thanks.
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Paul from SWISCO responded:
Could I see a few pictures of the pivot shoe in question? That would be a huge help. Please also provide your width and thickness.
A quick learner from USA says:
Thanks. The dimensions of the pivot shoe are 2 1/8 x 1 1/4 x 1/2. Here are some pictures of the pivot shoe and the window pivot(?).

Thanks again.
User submitted photos of window hardware.
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Paul from SWISCO responded:
Thanks! Please see our 15-188 pivot shoe. This appears to be a match for your dimensions and style. See what you think.
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