SWISCO - The Replacement Hardware Authority

Replacement part for Milgard Window

A quick learner from ladera ranch, california says:
Good afternoon

i'm in the process of replacing a milgard window channel balance.

the part is stamped with the following:
32 9 aw cmc 2

the balance is measured 33 inches long 1/2 inch can you advise on the replacement part --- i believe it is 33" series 380 channel balance option 3260 thanks in advance for your assistance. Robert
User submitted a photo of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Hey, Robert. I can't really tell what Series you have based on this image. The shoe could either be our 15-004 or 15-005, but I don't know which one. Did you compare their dimensions to your own shoe? If not, check it out and see which is a better match.

I also do not see the top attachment. Is it the 19-005? There's a possibility it could also be the 19-002, so you should confirm before purchasing anything.
A quick learner from ladera ranch, california says:
Thanks for your feedback to my inquiry. I measured the shoes on the balance. Looks like 15-004 and 19-005. I'll send one more image of the entire balance. assume series 380 with option 3260 +25 lb window.

Profile picture of Tom
Tom from SWISCO responded:
I have received your image, but I still cannot tell what Series you have. There is no way for me to note the depth of the shoe, and even if you had a close-up picture it would still be hard to eyeball. I would just carefully compare the size of your shoe to the specs for ours to determine which is closer. Don't forget to account for wear when you measure your shoe!
Comparison of 15-004 & 15-005
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