Replacement parts

A home owner from USA says:
Hello, yes I am trying to find some replacement parts for a tilt window, I tried to post through your website and seem to be having issues. Anyway I have attached pictures of the non-broken parts to help with what I have. I am pretty sure I saw the correct show, but not the pin, but in any case I thought it best for a professional opinion.
Thank you,
Bryen
User submitted photos of window hardware.
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
Hello, Bryen. I'm not sure if we have exact matches for either of these parts, but start by looking at the our 15-134 pivot shoe and 26-361 pin. I recommend carefully going over our pictures, dimensions, and information.
How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
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How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
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How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
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Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
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Removing Rusted Pivot Bars
Removing Rusted Pivot Bars
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