Replacement parts

A home owner from USA says:
July 13, 2017
Our windows have cracked and broken spring covers on the sides of the casements. Some have broken, fallen into the bottom, and caused the windows not to open. Please advise if you have equivalent replacement options. I have enclosed a picture of the Simonton tag. I am unable to remove the part. It is spring loaded and recoils into the window casing when I try. Here is a picture that reveals more of the interior as well as a picture from where the part was removed.

Thanks,

Jason
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
July 18, 2017
Hey, Jason. Before we recommend anything, can you show me a clear picture of the pivot shoe that attaches to these coil springs? In the meantime, see our 15-205 housing and Series 165 springs. As for the tilt latches, see our 26-243 and 26-244.
3/8" Egress Coil Triple Support
3/8" Egress Coil Triple Support
15-205
$2.10
Tilt Window Latch, Left Hand
Tilt Window Latch, Left Hand
26-243
$2.70
Tilt Window Latch, Right Hand
Tilt Window Latch, Right Hand
26-244
$2.70
3 lb Series 165 Egress Coil Balance
3 lb Series 165 Egress Coil Balance
S165-3
$4.70
How to replace a window coil balance
How to replace a window coil balance
VIDEO
WATCH >
How to Replace a Triple Coil Balance System
How to Replace a Triple Coil Balance System
VIDEO
WATCH >
How to Replace a Window Tilt Latch
How to Replace a Window Tilt Latch
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to Replace Damaged Pivot bars
How to Replace Damaged Pivot bars
VIDEO
WATCH >
Removing a Triple Coil Window Balance
Removing a Triple Coil Window Balance
GUIDE
READ >
Styles of Tilt Window Latches
Styles of Tilt Window Latches
GUIDE
READ >
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