Replacement pivot shoe

A quick learner from Boston says:
I am looking for replacement pivot shoe parts

Thank you
User submitted a photo of a pivot shoe.
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Paul from SWISCO responded:
There are two possibilities, but I'm not sure which is better. You will have to compare your dimensions to what we show for each and see what you think. Take a look at our 15-178 and 15-188 pivot lock shoes.
A quick learner from Boston says:
The 15-188 looks like the best match. The break is the same blue color. The only difference is the length my part is 2.5" not 2 1/8" would this affect the operation of the window.

Thanks
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Paul from SWISCO responded:
Don't worry, the height isn't important. The only things that matter are the width and thickness.
A quick learner from Boston says:
The pivot shoes fit thank you. Do you have replacement cams for the 15-188. The window slips down a little when I open it. Do I need to tighten the spiral balance and is there a tool for that.
Thank you
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Paul from SWISCO responded:
Yes, the balance sounds like it needs to be adjusted a little. See the guide below for more information how. I'm afraid we do not sell cams separately.
How to replace a tilt-window channel balance.
How to replace a tilt-window channel balance.
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How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
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How to remove window pivot shoes
How to remove window pivot shoes
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Anatomy of a tilt window
Anatomy of a tilt window
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How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
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How to Replace a Triple Coil Balance System
How to Replace a Triple Coil Balance System
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Removing Rusted Pivot Bars
Removing Rusted Pivot Bars
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How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
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Removing a Triple Coil Window Balance
Removing a Triple Coil Window Balance
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