Replacement rollers #23-193

A handy person from Winter Springs, Florida says:

February 8, 2017

I need 4 sets (2 per door) replacement rollers for my pocket doors. I am assuming the contractor used the least expensive hardware available and they are falling apart.
The rollers on my door have two wheels only, are approximately 3/4" between wheels and approximately 1 3/4" from the base to the top of the wheel.
Is, or will the model #23-193 be an acceptable and workable replacement? I would like to place an order today.

Thanks in advance,
John

User submitted photos of a pocket door roller.

Paul from SWISCO responded:

February 15, 2017

Hey, John. Can you give me the diameter of the wheels? That would help us determine what the best match would be.

A contractor from Winter Springs, Florida says:

February 16, 2017

Hi Paul,

Yes. Dia is: 12/16'. The width of the wheel is approx 1/8". The distance from outside wheel to wheel is approx 3/4" which is also the inside width of the track. I spoke with a customer service rep and ordered the wheels in question which do not fit. I now need to return them. My customer is getting anxious.

John - Honey-Do Services LLC

Paul from SWISCO responded:

February 20, 2017

Thank you. I'm afraid we haven't been able to find anything to match these specifications. You may need to consider replacing the whole thing with a new track kit, like our 23-251 or perhaps one of the others we offer in our pocket door catalog.

4 Wheel Wardrobe Roller & Bracket

23-193

$15.45

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