Tom from SWISCO responded:
May 30, 2013
Good afternoon, Michael. It actually looks like this is just the inside portion of a larger roller unit. There should be an outer housing still in the door. Could you double check for me? I'd have to see the whole thing together.
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Tom from SWISCO responded:
June 26, 2013
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Tom from SWISCO responded:
June 26, 2013
Not a problem! We received all of your pictures, yes. The 81-023 and 81-004 are the closest ones I could find. As for the dimensions, you will need a replacement roller whose dimensions match your original. We list all the dimensions for the 81-023 and 81-004, so I recommend that you carefully compare them both to your original hardware to see if either could fit.
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Tom from SWISCO responded:
July 10, 2013
Thanks, Mike. Looks like you've got everything you need, but I can't tell if our 81-004 is the right match based on this image. Could I see it from a few different angles?
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Dave Sr. from SWISCO responded:
July 16, 2013
Thanks for the extra images. Yes, it looks like our 81-004 and 81-023 are the closest possible matches that we have. Now, I can't guarantee that either will work, but I don't think we have anything closer. You will have to carefully compare your dimensions to those we show for both of the suggested rollers and see which is better.
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Tom from SWISCO responded:
September 19, 2023
Hello! Your roller does appear to match our 81-004, yes. At least in terms of design. You should still check our dimensions to ensure that everything lines up. If they differ, let me know and I can try to look into alternative options for you. As for the weatherstripping, I'm afraid I don't recognize that style. Could that sample possibly be damaged? If so, can we see an undamaged shot of it that shows the end profile? Dimensions for 81-004
Dimensions for 81-004
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