Dave Sr. from SWISCO responded:
July 18, 2011
We will need to see a photo of the roller removed from the door in order for us to help you identify it.
If it is indeed a roller the like 84-002M roller, it will be held in by the adjustment screw. The adjustment screw not only adjusts the roller, it also holds it in. If you are still have a problem removing the roller, send us a couple photos of the roller inside the door. |
Dave Sr. from SWISCO responded:
July 19, 2011
Alright, I wasn't sure if there was a screw you weren't able to see the first time. But that's fine, just take a photo of the roller inside the door and we'll try to give your more options for removal.
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