Tom from SWISCO responded:
May 4, 2017
Hello Debra. We are happy to help you. To give you the best recommendations possible, we would like to know if you could possibly send us a photo of the part in question? This will help us narrow down the options of what may be suggested to you.
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Tom from SWISCO responded:
May 10, 2017
Thank you! After a bit of digging, I believe we found a roller that will replace this. Give us a little time to have it made up for you and I'll let you know when it's available in our catalog.
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Casey from SWISCO responded:
June 5, 2017
Take a look at new part number 87-225, Milestone Sliding Window Roller. Compare it to your original roller assembly and let us know if you find any differences.
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