SWISCO - The Replacement Hardware Authority

Roto Casement Latch

A home owner from Seattle WA says:
Hi.
I broke the casement latch on one window and am having trouble finding a replacement. Can you help? Also this latch is on a largish window- 60"X30". When cranked fully closed it is still difficult to latch? Is this just an alignment issue? Does a window this large really need two latches? Thanks
user submitted photo of window casement lock for 60 x 30 window
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Mike from SWISCO responded:
Good Afternoon,

Thank you for posting on the discussion board and submitting your photos. Before we continue with the research, can you please give us the distance between your screw hole centers and how far the "fork" sticks out from the casing? This will help us narrow down our results.

Thank you for your patience and cooperation.
A home owner from Seattle WA says:
sure.

The fork sticks out just 1".
The distance between the screws is 4"

Hope this helps.

Steve
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Mike from SWISCO responded:
Steve, we have located a newer version, but the screw hole center distance is 3 7/8". Can you recheck your measurement to see if it's any less than 4 inches? We want to make sure your dimensions are a match before we recommend a replacement.
A home owner from Seattle WA says:
Yes, center to center the spacing is probably 3 7/8".

Steve
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Mike from SWISCO responded:
Thank you for your patience. We are currently researching possible replacements and will post an update as soon as more information becomes available.
A quick learner from Seattle says:
Thank much!!!!
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Donna from SWISCO responded:
I believe I might have found a replacement. I just need one more measurement. Can you please measure your latch as shown in this picture.
Need additional measurement of this casement latch.
A home owner from Seattle says:
Approximately 1 3/8"... Maybe a bit more,
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Donna from SWISCO responded:
I am bringing in two different replacement Roto latches for you to look at. I believe one of them is the replacement you need. I will contact you again here when they are ready to be viewed online.
A home owner from Seattle says:
Great. Thanks. If you have any of the schematics I would be happy to review them also... To see if the routing required is the same etc.

Also, and idea how much these are?
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Donna from SWISCO responded:
Take a look at newly added multi-point locks, 38-138 (1-5/32") and 38-139 (1-1/2").

The installation holes measure close to the given 3-7/8", actual measure is 3-27/32".
A home owner from Seattle says:
Thanks much! I will review and let you know what works! Thanks

If I order and its not "right"- what is the return policy?
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Mike from SWISCO responded:
Take a look at our Return/Exchange Policy page. Let me know if you have any questions.
A home owner from seattle says:
Last question- who is the manufacturer on these two latches? Is it Roto?

Is there perhaps a schematic from the catalog?

I am pretty sure taht 38-139 is the right one...
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Mike from SWISCO responded:
Yes, the manufacturer is Roto. We do not have a schematic. I'd be glad to post additional measurements for you. Which ones do you need?
A home owner from Seattle says:
If it is Roto (vs. a replacement product) I am pretty sure its right. Thanks.
A home owner from Seattle WA says:
Ok. So I got this in the mail now. It looks like a perfect fit... Except that where mine has threaded holes to be secured by screws, the one I ordered/received just has holes??? What do I need to do here?

Thanks
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Dave from SWISCO responded:
You're right, they do not come threaded. I believe the screws self thread themselves into the lock.
A home owner from Seattle (too) says:
Wow. I have the same exact part which broke. Must be the rain in Seattle...

Picture below. Could you let me know if this hardware is still available? I might buy a couple just in case another one goes south.
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Mike from SWISCO responded:
Have you taken a look at the 38-138 and 38-139 Multi-Point locks?
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