Dave Sr. from SWISCO responded:
February 8, 2017
I'm not familiar with your brand of window. Take a look at the media I've related on the right side of this page. Also, you might be able to remove the window sash by taking off the top sash stops and balances from the window track. Be sure to take a look up into the bottom of the lower sash to see if there is any type of clip that might resemble the 17-094. You will need to disconnect the spiral end of the balance from the sash clip when removing the balance. You might need to have a professional familiar with your window to help in the repair.
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