S385? Channel Balances

A quick learner from California says:
Hi

Would you be able to confirm the S385 would be the appropriate channel balance for my Philips windows?

And stamp option?

Thanks.
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
I'm afraid I can't confirm. It would come down to the depth of the bottom shoe, which is something that's hard to make out based on a photograph alone. The S385-27 comes with a 15-001 bottom shoe, which is 1-3/32" deep. If that matches yours, you should be good to go. However there is also the S380-27, which comes with the 1" deep 15-005. That may also be a possibility.
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.