S390-22 info.

A home owner from St. Petersburg, FL says:
I need a 21 12 BSI (S390-22) with the 19-002 and 15-001, but my issue is that my sash weighs 36 lbs. Is there any option for a sash of that size in this channel balance? If so, I'll need 4 of them, as I have 2 windows that need replacement parts. Thanks!
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Tom from SWISCO responded:
Sure, we could custom make this balance for you. We would go with our 2170 option, which can carry a sash weight of 34 through 37 pounds. I'll email you a custom order link for 4 of these that you can add to your cart.
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