SWISCO - The Replacement Hardware Authority

S850-21 missing shoes. What do I need?

A contractor from Wilmington, NC says:
I have an MW window that needs new balances. already determined they are the S850-24 series.. BUT,,, Shoes are missing !!!!!

How do I figure out the shoe size (1' or 1 1/4")??I am the third person called on this and would love to help this customer out.
As soon as I get an answer I can order a few sets..

Thanks,,, Jeff
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting, Jeff. Without shoes on your balance, it's hard to say what you will need. Do you have any windows in the house that may use the same balance?
A contractor from Wilmington, NC says:
That was my first thought as well..
Unfortunately,, every other window has the "spiral balance".
I think these windows were done later in the years after the house was complete..
Why can't I just measure the thickness of the sash and subtract a little bit for play ???
Thanks,,Jeff
Profile picture of Paul
Paul from SWISCO responded:
In that case, Jeff, I would measure the width of the pocket that the shoe fits into.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)