SWISCO - The Replacement Hardware Authority

SASH BALANCE

A quick learner from california says:
Hello, We are looking for replacements for our sash balances. they are 27" total length with ends attached they have markings on them. one says 2530 the other says 2540. can you let me know which part number to order for the complete set of balances. Thank you
User submitted photos of a window balance.
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Tom from SWISCO responded:
Good morning, and thanks for posting. Looks like your top attachment is winged, while your bottom is not. Since this doesn't match any of our standard Series, your balance will have to be specially made.

Before I can work on that, though, we need to clear a few things up. First, you say one balance is stamped 2530 and the other is stamped 2540. Are these balances both in the same window? If so, then they should both have the same stamp. I will need you to weigh your window sash on a scale and tell me what you get so that we can determine the correct stamp option.

Next, we need to figure out what that bottom shoe is. Check out our 15-001 and 15-002 and tell me which is a closer match.
Comparison of <a href='http://www.swisco.com/Channel-Balance-Shoe/pd/Replacement-Sash-Support-Channel-Balance-Shoes/15-001'>15-001</a> & 15-002
A quick learner from CALIFORNIA says:
THANK YOU FOR THE REPLY. YES THEY WERE ON THE SAME WINDOW. THE 15-002 LOOKS CLOSER TO WHAT WE HAVE AND THE WINDOW WEIGHS APPROX 16LBS
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Tom from SWISCO responded:
Great. Check out this Custom Channel Balance Request Form I've started for you based on your specifications and fill out the blank fields. One of our representatives will get back to you with a price quote and an item to add to your cart. Note that I've chosen 26" for the length of this balance, as you do not count the nylon attachments when determining this measurement. I have also chosen the 2530 option; two balances with this option can carry 15 through 19 pounds, together.
A quick learner from California says:
Hello Tom,
Thank you, The 26" length is perfect not counting the ends! I will check out the custom request form. Thank you for your help!
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