SWISCO Balance Help

A home owner from USA says:
December 8, 2016
I need 2 balance springs for an Alcan window. Also two take out clips. The sash is 32 inches high and 52 inches wide. I do not have the old balance springs for this window. Can you help me?
User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
December 12, 2016
Thanks for posting. It's tough to make out what you have from these pictures, but it could either be our S385-30 or S380-30. The only difference between these two balances is the shoe. The S385-30 comes with the 15-004, while the S380-30 comes with our 15-005. You will need to measure your shoe to confirm the better choice.
Take Out Clip
Take Out Clip
16-002
$0.41
30" Series 380 Channel Balance
30" Series 380 Channel Balance
S380-30
$11.30
Winged Channel Balance Shoe, 1" Depth
Winged Channel Balance Shoe, 1" Depth
15-005
$0.74
5/8" Sash Guide, Norandex
5/8" Sash Guide, Norandex
18-161
$1.88
Channel Balance Top, Winged
Channel Balance Top, Winged
19-005
$0.74
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