Sash does not rest on balance spring

A home owner from 32256 says:
August 12, 2017
Hi,

As I was opening my window, the clips that allow the sash to rest on the balance springs broke and the balance springs shot upwards in the channel. The first attached picture is the clip that broke and the second picture what everything looks like now with the broken clip.

Do you happen to know what replacement part I need ?

Thanks,
David
User submitted photos of window hardware.
Profile picture of Tom
Tom from SWISCO responded:
August 16, 2017
Hi David. It looks like you will need a top sash guide. We will need to see a photo of it out, from an angle that shows its side and then an angle that shows its front as well. Dimensions will also be a bonus. I recommend you reviewing the video I have listed below to give you an idea on how these work for you.
A home owner from 32256 says:
August 21, 2017
Mike,

Thanks for your reply. I have attached a few pictures of the Top Sash Guide. It looks to be Product 18-166. Could you confirm this ?

I appreciate your time,
David
Top sash guide
Profile picture of Paul
Paul from SWISCO responded:
August 24, 2017
Yes, the Kinco 18-166 top sash guide looks right!
5/8" Top Sash Guide, Kinco
5/8" Top Sash Guide, Kinco
18-166
$1.33
How to Replace a Top Sash Guide [1080p]
How to Replace a Top Sash Guide [1080p]
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