Sash guides

I'm not sure what it is you have. That looks like a stamp for a channel balance, which isn't a part number. We also cannot use a balance to identify a top sash guide, since most channel balances are compatible with numerous different guides. I'll need to see a picture of your top sash guide out of the window so we can see it. Specifically, I'd like to see a picture of it from the front and from the side, sort of like a mug shot. Dimensions would also be a huge help.

Thanks! This looks like our 18-174 top sash guide. See what you think. Unfortunately, it's only available in black.

I totally understand your frustration. White windows seem to be far more common than black windows, but some manufacturers are just set in their ways. It can be painted of course, though painting from black to white never looks as good as you'd like (in my experience).

If they made it in white, we'd carry it in a heartbeat, I promise. It's not a choice we made, it's just that they don't make in this color. I apologize for the inconvenience.