Tom from SWISCO responded:
April 18, 2017
Would you be able to show us a picture of the hardware in question? That would be a huge help. Thank you!
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Dave Sr. from SWISCO responded:
May 25, 2017
Your handle looks similar to the 67-025 that Thermal Guard used on their horizontal sliding windows. However, you will need to remove the remainder of the handle still in the window. Is there a piece of trim that you can remove to access the screws? I think you should be able to pry it off.
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