Sash support help
A quick learner from USA says:
August 27, 2014
I am not sure you can help me but if you can turn the photo clockwise 90 degrees you may be able to get a better idea of what
B 49 Stasio Lumber Classic VRW WHT
Tom from SWISCO responded:
August 28, 2014
What exactly are you looking to replace? Your pictures shoe a pivot shoe, though it's hard to tell exactly what you have. Is that the part you're looking for? If so, start out by looking at our 15-046. Carefully compare its specs to your own hardware to ensure that they match up.
If the pivot shoe isn't the issue, please specify the problem you are facing with your window and we can work from there.