Sash window spares

A home owner from United Kingdom says:
Hi,
I am 100% convinced that I need the following part 15-046, i've measured the window frame, broken parts etc. On the photos I've attached (IMG-1454) you may notice there is another plastic part which is clipped to the front of the 15-046. I can't be totally sure that this part isn't also damaged. Is it a part you sell?

I look forward to hearing your answer

Many thanks
Jonathan P
User submitted photos of window hardware.
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting, Jonathan. I'm afraid I can't tell what you have based on these pictures. Can you remove it from the window so w can see it out?
A quick learner says:
i'll try over the weekend and see if i can get a better photo
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