Tom from SWISCO responded:
May 23, 2017
Can you show me a picture of the specific hardware you need? I'm afraid the picture of the sticker you sent us did not help. Most window manufacturers use all kinds of generic parts, anyway, so knowing the name of the manufacturer doesn't always help.
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Tom from SWISCO responded:
May 26, 2017
Thank you. We're getting closer. Looks like you need a pivot bar and tilt latch, I'm just not sure what kind. You say they're missing on almost all the windows. Do you still have some handy? If so, I'd like to see them.
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Paul from SWISCO responded:
June 9, 2017
Thank you! These pictures are a HUGE help. This is a Silverline 1200 Series vinyl double hung window. For the pivot bars, I recommend our 26-040 and either the 26-412 or 26-427 (which has a nylon housing). For the tilt latches, I recommend our 26-393. The pivot shoe you have is older and discontinued, but I think our 15-046 can replace it. Finally, for the balance, please see our Series 765 channel balance.
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