SWISCO - The Replacement Hardware Authority

Searching for B384#192-78

A quick learner says:
I'm looking for a sash, part - B38 4#19 2-78 (This is the part number on the part I need to replace).

Any help you can give me would be appreciated.
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Paul from SWISCO responded:
Based on your stamp of "4#19," I recommend our 24-431 Andersen sash balance.
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