SWISCO - The Replacement Hardware Authority

Shower door handle

A handy person from Huntington NY says:
I ordered a 10-126 shower door handle to replace the broken one on my shower door but the holes for the mounting screws don't line up it appears that this handle is a bit smaller. how do I determine the exact size I will need and then how to I go about exchanging this one I just purchased.
Thank You,
John
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Tom from SWISCO responded:
I'm sorry to hear you're having trouble. Can you show us a few pictures of the original? Can you also tell us its exact measurements, compared to the 10-126? Thanks!
A handy person from Huntington NY says:
Hi Tom,
I am doing this for a friend of mine and I will get to their house sometime this week to take some measurements.
I am sure that it is not that difficult.
Thank you,
John
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Tom from SWISCO responded:
Thank you! That will be a huge help. Let me know whenever you are able.
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