SWISCO - The Replacement Hardware Authority

Simonton pivot shoe cam slot

A quick learner from Hamburg PA says:
Hello
I recently purchased #15-155 pivot shoe for my Simonton double hung window. The shoe fits the frame perfectly, but the old nylon cam has a slot for the collar on pivot bar. The new metal cam does not have this slot. Do I need to modify the pivot bar? I attached pictures of both cams and the pivot bar.
User submitted photos of window hardware.
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Paul from SWISCO responded:
Thanks for posting. I'm afraid your old cam is no longer made. The only solution we've been able to come up with is to swap old the cams on the new and old pivot shoes. Would that be possible?
A quick learner from Hamburg PA says:
Paul,

No, the old cams are cracked. I will have to make new ones work.
Thanks
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Paul from SWISCO responded:
In that case, the only other solution that we have been able to come up with is to grind or file down the "ring" around the tip of your old pivot bar. I am sorry we cannot offer an easier solution.
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