Sliding patio door roller

A quick learner from White Mills, KY says:
1" nylon roller in nylon holder bracket. part failed after about 6 weeks. Part now tracks sideways or tilted due to too flexible bracket holding wheel. Have tried manufacture and they have no contact number for part or warranty replacement. Is there a replacement or another part that has metal bracket with amybe a metal roller to maintain vertical tracking of roller?
User submitted photos of a patio door roller.
Profile picture of Tom
Tom from SWISCO responded:
This looks very similar to our 84-064. Check it out and let me know if you agree.
A professional from California says:
You may have to squeeze the frame so that it is tighter to hold the roller together.
A quick learner from White Mills says:
Looks almost identical but is there a better identical/similar part made out of metal for the bracket and the wheel?
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
Well, we also carry the 84-046 roller. Could that work?
A quick learner says:
im looking for something exactly like this part but the top of this assembly (5/8) is to wide to fit in existing hole , i need 1/4 wide by 1 1/4. thanks for your help
Profile picture of Paul
Paul from SWISCO responded:
The narrowest width we have is 5/16" for both the 84-064 and 84-083. Could you get either of these to work?
How to replace a Columbia door bottom roller
How to replace a Columbia door bottom roller
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.