SWISCO - The Replacement Hardware Authority

Sliding window rollers with steel pins

A quick learner from USA says:
We recently had to replace the track our sliding window rolls on because it was just flat worn out after many years. We went with an aluminum U channel which lines up great. The problem we
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Paul from SWISCO responded:
I'm sorry, it looks like your question cut off. Could you try again? Thank you!
A quick learner from USA says:
Basically we had some rollers with a number
07-085s. The problem we are having is the pins the rollers rotate on are being worn down & cutting off the ends so they no longer stay in place in the housing. These pins appear to be something other than steel. Do the 10-118 rollers have steel pins in them? If not, do you have an alternative suggestion?
Thank you
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Paul from SWISCO responded:
Thanks for clarifying! The 10-118 roller has a steel ball bearing wheel with a steel axle. Is that what you're looking for?
A quick learner says:
Yes Paul it was. Unfortunately while I was off yesterday one of the windows got shattered, so now we're just gonna have someone replace the whole thing. Thank you for your help.
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Paul from SWISCO responded:
Oh, I'm sorry! Well, if you can, see if you can just replace the glass. A local glass shop should be able to help you out with that. It may be better than replacing the whole window.
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