SWISCO - The Replacement Hardware Authority

Soft-Lite Tilt Window Balance Shoe

A handy person from Johnson City, Tn says:
We have Soft-Lite Tilt Windows at two places. The metal cams are quite easily broken if they bind in window cleaning, etc. It has been a hassle getting replacements from the dealer (Lifetime Warranty) for the handy person... they prefer a $75 fee for a 15 min job I assume. I've decided it less stressful to purchase some to have on hand if I can determine the match... actually only need the cams but likely not available. Can you determine if the 15-175 is a match? Thanks.
User submitted picture of coil balane for Soft-Lite Tilt windows.
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting! The 15-175 is very similar. However, the pad on the 15-175 is blue and yours might be a different color. They are for different depth frame channels, but you can reuse the original pads if they are not damaged. You could just swap them out.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)