SWISCO - The Replacement Hardware Authority

Spiral Balance not staying in 15-045 pivot shoe

A handy person from Maryland says:
I have windows that use 15-045 pivot shoes. The spiral balancewill not stay in the shoe. As soon as I operate the window the window they pop out?????
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Paul from SWISCO responded:
Did you put tension on the balance spiral? The balance rod may be too long or your top window stops could be missing, causing you to raise the window too high.
A quick learner from Maryland says:
I remove the sash and using the adjusting tool I add pressure to the balance. I put the sash back in and when I pull it down the balance pop out of the shoe. These are`single hung tilt windows.
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Paul from SWISCO responded:
Remove the sash and see if the spiral comes out of the tube and reaches the sill. This will determine whether it is long enough.
A quick learner from Baltimore, MD says:
My balances have a green tip, which I understand are not available. Balance diameter is 3/8" and 25" long. Weight of sash is 18 lbs. Is a blue tip OK for this application??????
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Paul from SWISCO responded:
Yes, the blue tip option should be okay with your application.
A quick learner from Baltimore, MD says:
3rd. request. Have spiral balance (S900-25) 3/8" diameter, 25 inches long with green tip. Green tip is no longer available. Is blue tip balance suitable substitute??? Please espond!!!!
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Paul from SWISCO responded:
Yes, the blue tip option should be okay with your application.
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