Paul from SWISCO responded:
April 9, 2012
Thanks for posting! I think the problem may be that you aren't putting the spiral balance in the correct slot. There actually aren't three slots, there are only two, both of which are interchangeable. The middle "slot" isn't a slot at all, it's just the gap between the other two. If you are putting your spiral balance in that gap, it would slip out.
Try putting it in either the left or the right slot and seeing if it would work better. If not, let me know and we can work from there! |
Paul from SWISCO responded:
April 10, 2012
That could be a possibility, yes. Let me know how it works out, I'm interested to see if that was the solution after all! If not, I would be more than happy to help you get to the bottom of this.
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