SWISCO - The Replacement Hardware Authority

Storm door mortise

A quick learner from Toronto says:
I just received a replacement mortise for a Chamber door, 40-194. Unfortunately, it doesn't fit with the handle system. The deadbolt and handle cam are offset by a difference of 1/4" or so. The problem is the pre-cast eschutcheons for either side of the door.

The brass coloured one in the picture is the original, the metal one is the one I ordered.

What is my next step?
User submitted a photo of a mortise lock.
Profile picture of Dave
Dave from SWISCO responded:
Thank you for your patience in this matter. I have not been able to find a version of this mortise lock with that slightly offset hole. It may be that you'll have to replace the whole handle set, in addition to the mortise lock. See our 30-195 and 40-196 and see what you think. If not, could I perhaps see a few pictures of the complete handle set on your door?
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